Return and Refund Policy at “BeDoost”

At “BeDoost,” we strive to provide a pleasant and satisfying shopping experience. However, we understand that sometimes the product received might not be exactly what you expected. To respect your rights, we have established a clear and simple return policy.

1. General Return Conditions

You have up to 7 days after receiving your order to request a return. To be eligible for a return, the product must meet the following criteria:

The item must be in its original packaging.
All tags, labels, and accessories must be intact and attached.
The item must be unused, and show no signs of scratches, breakage, or technical defects caused by misuse.

2. How to Request a Return

To start the process, please contact our support team or submit a request via the “Contact Us” form on our website. Please include your order number and the reason for the return so our experts can coordinate with you promptly.

3. Exceptions

Please note that certain items may not be eligible for return according to our policy. Specific details are listed on each product page.

4. Refund Process

Once “BeDoost” receives the returned item and verifies its condition, your refund will be processed within 48 to 72 business hours and transferred to your bank account via the provided card or IBAN.

* If the return is due to a technical defect confirmed by us, the return shipping cost is covered by “BeDoost.” For returns based on personal preference, the return shipping cost is the responsibility of the customer.

Thank you for your trust, and we are happy you chose “BeDoost.”